Delete your account

You can delete your Dueo account in the app or request deletion here without reinstalling it. Deletion is permanent.

Delete in Dueo

1. Open Dueo and sign in with your existing Apple or Google account.
2. Open Settings, then choose Delete account.
3. Confirm the request. If asked, sign in again with the same provider to verify that the account is yours.

Request deletion without the app

Request account deletion

If an email app does not open, send an email to ngmangudya@codecraftsolutions.co.za with the subject Delete my Dueo account. Include your Dueo display name and whether you used Apple or Google sign-in. We will arrange an ownership check before deleting an account. Do not include passwords, sign-in codes, invitation codes or receipts.

What is deleted and what remains

Your Dueo account profile, provider identity links, sessions, membership and notification registrations are removed. Apple access is revoked during deletion. Your partner keeps access to the shared space and its names, commitments, payments, income, goals, notes and receipts while they remain a member.

When the last member leaves or deletes their account, the shared space and its database records are deleted. Receipt files are queued for deletion and retried if storage is unavailable. Session-token hashes remain to prevent reuse of revoked credentials; provider backups and security logs follow the provider's retention practices. See the privacy policy for details.

Uninstalling Dueo, signing out or leaving your space is different from deleting your account. You can contact support if you need help with your shared records before proceeding.