Here to help

A little planning should mean a little less worry. If something in Dueo is not working as expected, get in touch.

Contact support

You can also email ngmangudya@codecraftsolutions.co.za from any email service. Include whether you use iOS or Android, what you were trying to do, and the error you saw. Please leave out passwords, sign-in codes, invitation codes and unnecessary financial details.

Signing in again

Use the same Apple or Google account you originally used for Dueo. A display name or invitation code cannot restore an account. If an interrupted change is waiting to sync, reconnect and allow Dueo to finish before trying again.

Planning totals

Expected income includes income already marked received. Available after commitments is a planning figure, not your bank balance. Recording a payment in Dueo records what happened; it does not move money.

Reminders

Enable reminders in Dueo and allow notifications in your device settings. Reminders are planned for one and three days before an unpaid commitment is due. Delivery depends on device permissions, network access and notification services.

Your account and information

Read the privacy policy or request account deletion. You can ask for account help even if you no longer have the app installed.